Returns will be accepted within 10 business days of receipt. Items must be in new condition. Costume wigs, costume accessories, wig accessories, sale items, and price matched items are FINAL SALE. Items that do not meet these criteria may be subject to fees.
If I am not. Satisfied, what is your return policy?
Returns and Exchange Policy<br><br>At Voguewigs.com customer satisfaction is our top priority. If for any reason you are unhappy with your purchase, we will gladly exchange or refund the item. Please ship the item back with the exchange and return form included on the backside of your invoice within 14 days of receipt.<br>Items must be in their original manufacturer condition and packaging. Otherwise a 50% fee will be incurred<br>Do not unpack or try on the product. Due to the sensitive nature of our products and California health laws, we are not allowed to resell any items that have been worn, tried on, or handled.<br>Promotions and coupon codes do not apply to exchange items. Any differences owed will be automatically charged to the original credit card used. If paid with PayPal a request for the difference will be sent.<br>Any promotional items included originally with the product must also be returned. If promotional items are not returned, retail costs of these items will be incurred.<br>Returns and exchanges are not allowed on costume wigs, costume accessories, wig accessories, clearance sale items, and price matched items. Any unauthorized items received will automatically incur a 30% restocking fee.<br>Shipping fees are non-refundable. Refunds are only issued for the item cost only.<br>Return fright charges are to be paid by the customer. We are not responsible for lost or damaged packages.<br>Once you have received your exchange, no further exchanges can be made.