All order cancellations must be requested before 10 AM PST of the following day, otherwise an order cancellation charge of 15% will apply. To request an order cancellation, CLICK HERE and select Order Cancellations.
Why do we charge a cancellation fee?
Although we stock thousands of different wigs, some items may need to be special ordered from the manufacturer to fulfill your order. Our wig manufacturers do not allow us to return these items back to them, so in effect VogueWigs absorbs the full cost of the wig in the case of a cancellation. Therefore, to minimize these costs and maintain our standard of excellent prices, we charge a 15% cancellation fee.
Refused packages will be subject to a 15% restocking fee and any applicable shipping charges. Undeliverable packages will be subject to reshipping charges.
Orders that have already been placed with previous promotions are not eligible for current promotions.